Careers

This is team Smaply!

We are a small but mighty team of 27 humans with diverse backgrounds and 13 nationalities. United through our shared love for service design (and the mountains), we call Innsbruck, Austria, our home. We are hard working, big dreaming and enjoying the ride with much laughter. 

Illustration of the silhouette of our mountains called Nordkette
Join our team

Open positions

We are growing and have plenty of things to do, here is how you can help us.

Senior Backend Developer (full-time)

Smaply is run by More than Metrics, a fast-growing company in the field of service design. We have a software solution (Smaply) which helps other companies visualize, analyze and innovate the customer experience.

We have B2B customers in more than 90 countries. We are a small but mighty team of 27 folks with diverse backgrounds and 13 different nationalities. We enjoy flat hierarchies, high transparency and a lot of flexibility. We are hard working, big dreaming and enjoying the ride with much laughter. Now we are looking for a peer to join us on our journey.

Your role in this journey

  • You will be part of the entire lifecycle of new features, from the shitty first draft to the deployment of the finished feature

  • You design, build, and maintain efficient, reusable, and reliable Ruby code

  • You take over our RESTful API (RoR/Grape) and document it

  • You regularly review our app performance and take measures to speed it up

  • You implement, improve, maintain and cluster our services (MySQL, Redis, s3, Elasticsearch)

  • You plan, improve and maintain our infrastructure orchestration IaC (infrastructure as code) over multiple hosting environments (gcloud, aws, on-prem, …)

  • You regularly review our ecosystem and perform updates and security checks

  • You share standby-duties for maintenance in case of outages/errors

  • You join forces with our frontend developers

Our tech stack

GNU/Linux – Docker – Ruby on Rails – MySQL – Redis – Sidekiq – Webpack

What we need from you

  • You’re experienced in Ruby on Rails development and have a natural interest in other programming languages
  • You have Experience writing model-, system-, integration- and functional tests (or however you name them)

  • You have professional experience in designing and implementing efficient RESTful APIs

  • You have a good understanding of user authentication and able to quickly adopt new technologies like SAML, OpenID Connect, OAuth

  • You have professional experience working with MySQL, Redis, s3, Elasticsearch or similar technologies

  • You are a skilled GNU/linux user and highly confident with server configuration and management, especially in production environments

  • You have professional experience orchestrating Ruby on Rails applications

  • Drive to learn cutting edge cloud clustering and deployment techniques including Terraform, Rancher and Kubernetes

  • You’re willing to take part in our (paid) standby-duty schedule and be on call if something goes south

  • You are a self-organized team player and take over tasks on personal initiative

Your benefits on this journey

  • An expected salary of 55.000 Euro gross p.a. (depending on your experience)
  • 38,5 hours/week with flexible work time, optional home office and 10 weeks/year of remote work
  • A variety of projects and challenges in a fast-growing business
  • Flat hierarchies, transparency and flexibility are our working standards
  • Being creative and challenging the status quo is requested
  • An energetic team achieving great things with many laughters along the way
  • Benefits such as bonus payment, ESOP, 5 additional days off for education purposes, subsidized public transport ticket, free parking, a big terrace with a bbq, free team lunches, legendary team events and many more

Your benefits when living in Austria

  • Covered social security (full health insurance, occupational accident insurance, public pension scheme and public unemployment insurance)
  • 25 paid vacation days, parental leave up to 3 years (1 year paid), unlimited sick leave, financial support for families and more
  • The luxury of being surrounded by nature and having everything in walking distance
  • Germany, Italy, and Switzerland are just around the corner

Due to the current Covid-19 situation you can either join us remotely (-/+4h to CEST) or join us in our exceptional base in Innsbruck, Austria, the action capital of Europe, and enjoy the outdoors.

Ready?

Drop us a line to career@smaply.com to introduce yourself, tell us were you took note of this position and let’s have a chat.

For more insights check out our team page or our LinkedIn, Instagram, Twitter or Facebook pages.

We ask every individual of every color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, and family status to apply.

We look forward to meeting you!

Senior Frontend Developer (full-time)

Smaply is run by More than Metrics, a fast-growing company in the field of service design. We have a software solution (Smaply) which helps other companies visualize, analyze and innovate the customer experience.

We have B2B customers in more than 90 countries. We are a small but mighty team of 27 folks with diverse backgrounds and 13 different nationalities. We enjoy flat hierarchies, high transparency and a lot of flexibility. We are hard working, big dreaming and enjoying the ride with much laughter. Now we are looking for a peer to join us on our journey.

Your role in this journey

  • You contribute to the frontend stack based on Javascript frameworks that communicates via a RESTful API with our backend.
  • You help planning and implementing the migration to React.
  • You experiment with new frameworks and technologies and plan the strategic future of our frontend tech stack.
  • You plan and implement new features in close cooperation with our development and design team.
  • You contribute in maintaining robust processes for testing and continuous delivery.
  • You review the performance of the frontend application and take measures to speed it up.

Our tech stack

Backbone.js – Marionette – CoffeeScript – Scss – Skim-templating – Github – Docker (we are migrating to React)

What we need from you

  • You are fluent in React.js, alternatively in any other major Javascript-framework. Backbone.js and Marionette is a plus.
  • You are confident using HTML and CSS preprocessors and building fast web-based interfaces.
  • Profound knowledge about REST and API-design is a plus.
  • You have at least three years experience in working with Javascript.
  • You are a critical and strategic thinker who likes to challenge.

Your benefits on this journey

  • A salary of at least 49.000 Euro p.a. (depending on your experience)
  • 38,5 hours/week with flexible work time, optional home office and 10 weeks/year of remote work
  • A variety of projects in a fast-growing business
  • Flat hierarchies, transparency and flexibility are our working standards
  • Bringing in your expertise and challenging the status quo is highly welcome
  • Flat hierarchies, transparency and flexibility are our working standards
  • An energetic team achieving great things with many laughters along the way
  • Benefits such as bonus payment, ESOP, 5 additional days-off for education purposes, subsidized public transport ticket, free parking, a big terrace with a bbq, free team lunches, legendary team events and many more
  • The luxury of having everything in walking distance

Your benefits when living in Austria

  • Covered social security (full health insurance, occupational accident insurance, public pension scheme and public unemployment insurance)
  • 25 paid vacation days, parental leave up to 3 years (1 year paid), unlimited sick leave, financial support for families and more
  • The luxury of being surrounded by nature and having everything in walking distance
  • Germany, Italy, and Switzerland are just around the corner

Due to the current Covid-19 situation you can either join us remotely (-/+4h to CEST) or join us in our exceptional base in Innsbruck, Austria, the action capital of Europe, and enjoy the outdoors.

Ready?

Drop us a line to career@smaply.com to introduce yourself, tell us were you took note of this position and let’s have a chat.

For more insights check out our team page or our LinkedIn, Instagram, Twitter or Facebook pages.

We ask every individual of every color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, and family status to apply.

We look forward to meeting you!
About our Work style

How we work

As a team we set up and constantly work on core values. These guide our actions and define who we are and how we work.

Try experiments

We value a shitty first draft that we can experiment on more than any shiny concept.

Keep on learning

We continuously learn from feedback. Giving and receiving feedback is a valuable and important source for our learning.

consider sustainability

As part of the UN Global Compact Network we continuously check operations, behavior and decisions regarding economic, ecological, and social sustainability. We know that we are not perfect, but we strive to iteratively improve on all dimensions of the triple bottom line.

Take one for the team

“Sometimes the Yak has to be shaved.” We know that not all tasks are awesome or part of our job description but we help each other to progress as a team.

Welcome diversity

We value, welcome, and continuously work on diversity in all aspects: culture, color, ethnicity, gender, gender expression, sexual orientation, disability, physical appearance, body size, age, religion, and others.

Act responsibly

We highly value self-determined ways of working and learning. Micro-management and over-organisation is not our style.

Illustration of the silhouette of our mountains called Nordkette
About our Culture

How we also work

We love our customers but we also love our employees –
enjoying the ride is on top of our roadmap.

Panoramic photo of our rooftop terrace, with the mountains of Nordkette in the background

— When the weather is nice, you’ll most probably find us on our terrace for a BBQ lunch break or dinner.

Photo of a snowboarder in powder snow, going downhill

— Flexible working hours transform our lunch break into a boarding session.

— Our favorite employees have four paws.

Photo of our team members in watersuits and with surfboards, performing a so-called upstream surfing

— Team, team, team! Every month we have a special team event.

— Sometimes we work from home to take care of our pets.

— Our home base is a modern office located in the center of Innsbruck.

Photo of a collaborative work situation where our Hardy is assisting team members in their workshop

— Learning is important to us. Therefore we support our team in learning and teaching activities with an additional education package.

Photo of a laptop in a holiday-looking environment with palm trees and a beer on the desk

— The office is our base but we also work remotely if the wanderlust just gets too strong.

Some of our team members losing it during a dance-off on our christmas party

— We throw legendary Christmas parties!

Photo of a fruit basket

— Fresh fruit and drinks is all we need. And chocolate, of course!

About the Mountains

Our home base

Innsbruck is what we call our home and where we enjoy the pleasures of life.

Photo of Innsbruck’s Theresienstrasse, with mountains of Nordkette in the background. It's real but it looks like a tourist postcard.

Europe’s action capital

Innsbruck, Austria: no, not Australia and no kangaroos but mountains, rivers and beautiful lakes.

Innsbruck is the action capital of Europe (Yes, it is! :P) and located at the heart of the Austrian Alps. The large university and Innsbruck’s extensive range of outdoor activities bring in many people from all over the world and make it a multicultural and vivid place. With its 130,000 inhabitants and its narrow historic streets it is a cozy home one step away from nature.

Discover more about Innsbruck on its official website [english].

Get to know us on social media