This is team Smaply!

We are a small but mighty team of 22 humans with diverse backgrounds and 12 nationalities. United through our shared love for human-centered services (and the mountains), we call Innsbruck, Austria, our home. We are hard working, big dreaming and enjoying the ride with much laughter. 

Illustration of the silhouette of our mountains called Nordkette
Join our team

Open positions

Join us on our journey!

HR & Employee Experience Coordinator

Smaply is run by More than Metrics, a software company in the field of customer experience management. Our software allows other companies to visualize, analyze and innovate the customer journey, making their services smoother and more human-friendly.

We have B2B customers in more than 90 countries. We are a small but mighty team of 22 folks with diverse backgrounds and 12 different nationalities. We enjoy flat hierarchies, high transparency and a lot of flexibility. We are hard working, big dreaming and enjoying the ride with much laughter. Now we are looking for a peer to join us on our journey.

Your role in this journey

As our HR & Employee Experience Coordinator, you will be responsible for the following areas:

  • Recruiting (active sourcing, coordinating and conducting interviews, hiring talents for e.g. our development and sales departments)
  • On-/offboarding of team members
  • Time and absence management through our HR tool
  • Employee experience & engagement, facilitate and support the fostering of a thriving place to work for employees (e.g. organizing team events)

Our tech stack

What we need from you

  • An interest in and basic knowledge talent acquisition, employee experience and/or the overall HR environment
  • Good communication, organizational and time management skills
  • Ability to work effectively in a partly remote environment
  • Open-minded, engaging and positive attitude
  • You enjoy working in a multicultural team
  • You’re fluent in English

Your benefits on this journey

  • Minor employment with flexible work time and a chance for more working hours up to a full-time position in the future
  • A salary of 475 Euro / month (14 monthly salaries; minor employment / 8 hours per week or less depending on qualification)
  • Either working from our awesome office in the center of Innsbruck/Austria with the option to do home office, or working remotely from wherever you’re based
  • A variety of projects in a fast-growing and human-centric business
  • Loads of room and team support for your personal and professional growth
  • Bringing in your expertise and challenging the status quo is highly valued
  • Flat hierarchies, transparency and flexibility are our working standards
  • An energetic team achieving great things with many laughters along the way
  • Benefits such as subsidized public transport ticket, free snacks and drinks, a big terrace with a bbq and legendary team events

Your benefits when living in Austria

  • Covered social security (full health insurance, occupational accident insurance, public pension scheme and public unemployment insurance)
  • 25 paid vacation days, parental leave up to 3 years (1 year paid), unlimited sick leave, financial support for families and more
  • The luxury of being surrounded by nature and having everything in walking distance
  • Germany, Italy, and Switzerland are just around the corner and great travel destinations

Due to the current Covid-19 situation you can either join us remotely (-/+4h to CEST) or join us in our exceptional base in Innsbruck, Austria, the action capital of Europe, and enjoy the outdoors.


Drop us a line to to introduce yourself, tell us were you took note of this position and let’s have a chat.

For more insights check out our team page or our LinkedIn or Instagram.

We ask every individual of every color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, and family status to apply.

We are looking forward to meeting you!
About our Work style

How we work

As a team we set up and constantly work on core values. These guide our actions and define who we are and how we work.

Try experiments

We value a shitty first draft that we can experiment on more than any shiny concept.

Keep on learning

We continuously learn from feedback. Giving and receiving feedback is a valuable and important source for our learning.

consider sustainability

As part of the UN Global Compact Network we continuously check operations, behavior and decisions regarding economic, ecological, and social sustainability. We know that we are not perfect, but we strive to iteratively improve on all dimensions of the triple bottom line.

Take one for the team

“Sometimes the Yak has to be shaved.” We know that not all tasks are awesome or part of our job description but we help each other to progress as a team.

Welcome diversity

We value, welcome, and continuously work on diversity in all aspects: culture, color, ethnicity, gender, gender expression, sexual orientation, disability, physical appearance, body size, age, religion, and others.

Act responsibly

We highly value self-determined ways of working and learning. Micro-management and over-organisation is not our style.

Illustration of the silhouette of our mountains called Nordkette
About our Culture

How we also work

We love our customers but we also love our employees –
enjoying the ride is on top of our roadmap.

Panoramic photo of our rooftop terrace, with the mountains of Nordkette in the background

— When the weather is nice, you’ll most probably find us on our terrace for a BBQ lunch break or dinner.

Photo of a snowboarder in powder snow, going downhill

— Flexible working hours transform our lunch break into a boarding session.

— Our favorite employees have four paws.

Photo of our team members in watersuits and with surfboards, performing a so-called upstream surfing

— Team, team, team! Every month we have a special team event.

— Sometimes we work from home to take care of our pets.

— Our home base is a modern office located in the center of Innsbruck.

Photo of a collaborative work situation where our Hardy is assisting team members in their workshop

— Learning is important to us. Therefore we support our team in learning and teaching activities with an additional education package.

Photo of a laptop in a holiday-looking environment with palm trees and a beer on the desk

— The office is our base but we also work remotely if the wanderlust just gets too strong.

Some of our team members losing it during a dance-off on our christmas party

— We throw legendary Christmas parties!

Photo of a fruit basket

— Fresh fruit and drinks is all we need. And chocolate, of course!

About the Mountains

Our home base

Innsbruck is what we call our home and where we enjoy the pleasures of life.

Photo of Innsbruck’s Theresienstrasse, with mountains of Nordkette in the background. It's real but it looks like a tourist postcard.

Europe’s action capital

Innsbruck, Austria: no, not Australia and no kangaroos but mountains, rivers and beautiful lakes.

Innsbruck is the action capital of Europe (Yes, it is! :P) and located at the heart of the Austrian Alps. The large university and Innsbruck’s extensive range of outdoor activities bring in many people from all over the world and make it a multicultural and vivid place. With its 130,000 inhabitants and its narrow historic streets it is a cozy home one step away from nature.

Discover more about Innsbruck on its official website [english].

Get to know us on social media