Security & Privacy

Data protection and privacy mean a lot to us. We follow the highest standards when it comes to protecting our customers' data.

Single Sign-on over OpenIDConnect, OAuth 2.0, and SAML 2.0
AES-256 encryption at rest, and continuous TLS 1.2 for data transfer
Fully compliant with GDPR and German DSGVO
Custom hosting available, for location and jurisdiction of choice
ISO 27001 certified data centers for all processing and storage
Regular penetration, disaster recovery, and business continuity tests
SOC-2 certified data centers for all processing and storage
Custom SLAs (service level agreement) available for enterprise customters
Security & Privacy

Your data is safe. Period.

Our top priority is keeping your data safe. Below you find detailed information on what happens with your data when you sign up for Smaply.

If you have specific questions or any doubts, please don’t hesitate to get in touch.

Overiew

Smaply by More than Metrics fully complies with the applicable privacy legal frameworks. Our company has various safeguards in place, technical, legal as well as personal, to ensure compliance with the GDPR as well as other privacy laws such as the CCPA or the UK Data Protection Act.

If you have any concerns, want to report a vulnerability, or have general questions, please don't hesitate to get in touch with us via support@smaply.com.

Below you can find an overview of our implemented measures for your privacy & data protection. You can also find this information in more detail in our Privacy Policy.

YOUR DATA, your rights

GDPR Rights

You want to have insight into your personal data we process? Or delete your personal data that we store?

We grant various rights to our customer to make sure that you have control over their data. A detailed list of all the options given can be found in our Privacy Policy.

Feel free to send us an e-mail at any time at support@smaply.com.

Private by default

Privacy by design

Your privacy comes first. We will never sell any of your data, no matter if personal or not. It’s just stored and served for your usage of the software. All data is stored and transmitted with strong encryption algorithms enabled. There are no strings attached and our terms of service are clear. It's that simple.

Secure cloud servers

Data storage

Our carefully selected subprocessors we utilize to provide Smaply are all in line with the applicable data privacy laws.

Furthermore, these subprocessors abide by various industry standards such as ISO27001 and SOC-2. You can find a complete list of all our subprocessors

Contract

Data processing agreement

In order to not only talk but show our seriousness you can find our DPA (legally binding agreement guaranteeing high standards of data protection & privacy) here: https://www.smaply.com/terms-conditions.

It is available in English and is pre-signed by us. If you have special requirements for your DPA it is of course possible to set up a specific agreement. To do so, please get in touch with us via support@smaply.com.

We are serious

General remarks

We try to make the information about privacy and security as clear and easy to understand as possible and avoided "legal speech" on purpose.

If you have questions, need information of further detail or a more formal agreement, please don't hesitate to get in touch with us.

We take great care of managing privacy and security measures at More than Metrics Gmbh. To do so, please get in touch with us via support@smaply.com.