Support & Help

How can we help you?
Here are some resources for you to get the most out of your journey maps.

Screenshot of Smaply helpdesk with search field and example article
Help Database

Smaply’s helpdesk

If you have questions or want to learn more about a specific feature, the Smaply helpdesk is your place to go.

Support

Other resources

Mockup of the Smaply User Guide's inner pages
PDF

Quick start guide

If you have questions or want to learn more about a specific feature, the Smaply helpdesk is your place to go.

Screenshot of Smaply’s Blog
Blog

The Design & Research Blog

If you have questions or want to learn more about a specific feature, the Smaply helpdesk is your place to go.

Photo over the shoulder of a woman working with a journey map template, with sticky notes on a wall
Kit

Learning toolkit

Cheat sheets, case studies and more for everybody wanting to get started with service design.

Training

Training by Smaply

See an overview of the types of training that we can offer.

ARTICLE

Example journey maps

Here come some example journey maps that show how Smaply can be used in different industries.

SALES DECK

Convince your boss

Here comes a slide deck that makes pitching Smaply to your team or boss easier.

Youtube Channel

Video tutorials

Our video tutorials on the Why, What and How of journey maps and other methods.

Slideshare

Presentations

Some of the presentations we used to introduce people to journey mapping with Smaply.

ONLINE SHOP

Mr. Thinkr

Paper templates, stickers and other tools and toys for your work.

Looking for something else?
If you can’t find any resource that solves your issue, please contact our support team. We are happy to help!
Contact us