Support & Help

How can we help you?
Here are some resources for you to get the most out of your journey maps.

Screenshot of Smaply helpdesk with search field and example article
Help Database

Smaply’s helpdesk

If want to learn how use Smaply's features and how to organize your projects, the Smaply helpdesk is your place to go.

Support

Other resources

Mockup of the Smaply User Guide's inner pages
PDF booklet

Quick start guide

This little booklet gives you an overview on Smaply's most basic features and helps you to get started instantly.

Screenshot of Smaply’s Blog
smaply Blog

The Design & Research Blog

On our blog we offer state of the art insights for experience innovators.

Photo over the shoulder of a woman working with a journey map template, with sticky notes on a wall
the basics

Learning toolkit

Cheat sheets, case studies and more for everybody wanting to get started with service design and the basic methods.

Training

Training by Smaply

See an overview of the types of training that we offer.

ARTICLE

Example journey maps

Here come some example journey maps that show how Smaply can be used in different industries.

SALES DECK

Convince your boss

A slide deck that makes pitching Smaply to your team or boss easier.

Youtube Channel

Video tutorials

Our video tutorials on the Why, What and How of journey maps and other methods.

Slideshare

Presentations

Some of the presentations we used to introduce people to journey mapping with Smaply.

our ONLINE SHOP

Mr. Thinkr

Paper templates, books, stickers and other tools and toys for your workshops.

Looking for something else?
If you can’t find any resource that solves your issue, please contact our support team. We are happy to help!
Contact us