Knowledge

Conducting user-centred design solutions in the real world

Mapping out experiences in a sequential visualization

Creating user archetypes to develop real empathy with

Stakeholder Maps

Visualizing relationships and value exchange in ecosystems

Experience Research

Laying the fundamentals for robust innovation and design work

Practitioners’ insights

CX Industry Insights

See how specific industries benefit from journey mapping

Practitioner Interviews

CX experts share insights into their background and work

Real-life stories of how Smaply customers improved their process

Answers from Marc Stickdorn, thought leader in the industry

Toolbox

Get guidance for specific challenges

Learning and Cheat Cards

Learn and use reminders to keep new knowledge in your mind

Tools and templates

Demo projects, workshop templates and more

Embed and scale service design in your organization

Learn the basics of experience innovation

Image of a printed journey map on the wall

content for experience innovators

Get your content

Fill in the form below and get access to your free content right away!

Your free content

DOWNLOAD NOW

First Name *

Last Name *

Email Address *

By clicking submit you agree to get your downloads delivered right into your inbox via activecampaign.com. You will get a maximum of 3 emails and you can unsubscribe at any time.

Thank you! You will receive your content delivered to your inbox right away.

Oops! Something went wrong while submitting the form.

CX innovation tips & insights, right into your inbox!

Sign up for the Smaply newsletter and get inspiring news about CX management, industry insights, learning resources and much more.

Thank you! Please check your inbox. :)

Oops! Something went wrong while submitting the form.

Smaply App

Home Pricing Enterprise solutions Security & privacy Changelog View demo Contact sales

Sign up for free

Support and Learning

Helpdesk Blog CX online course (free)Enterprise training Contact support

Company

About us Vision & mission Social responsibility Careers Smaply shop Press & downloads

2022 — Smaply by More than Metrics

Terms & Conditions

Contact us at mail@smaply.com