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Journey Mapping

Customer Touchpoints Workshop
Joe Allen
January 29, 2026
an orchestra playing in a theatre
Isabel Grillmayr
January 26, 2026
Journey Map Workshop with Personas
Joe Allen
January 22, 2026
A journey map created in Smaply.
Isabel Grillmayr
January 20, 2026
Emotional Journey Export from Smaply
Isabel Grillmayr
December 2, 2025
Visualization of Smaply's AI to quickly and easily create customer journeys.
Isabel Grillmayr
September 29, 2025
Signpost showing the number of kilometres to various cities.
Isabel Grillmayr
June 17, 2025
Two sets of hands with pens and paper, apparently discussing the contents of a contract.

Management and operations

Journey Mapping

Journey management for legal teams

Bilgehan Arifoğlu
June 3, 2025
green and blue background with illustrations of metrics in Smaply, the customer journey mapping and management tool
Isabel Grillmayr
March 19, 2025
a journey map created in smaply, showing steps, stages, what if scenarios and linked journey maps
Isabel Grillmayr
February 2, 2025
Truck on a road, the sun is setting in the background
Isabel Grillmayr
February 12, 2024
traffic lights illustrating the present and the future of a journey
Isabel Grillmayr
January 5, 2024
a smartphone, a voice assistant and headphones
Isabel Grillmayr
August 25, 2023

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