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Features

Customer Journey Map

Discover pain points and moments of truth in the customer journey.

Journey Management

Bring journey maps to the next level.

Personas

Define and visualize your customer personas to bring their needs, goals, and behaviors to life.

Integrations

Enhance journey mapping with real-time metrics, collaboration, and automation.

Pricing Enterprise

Resources

What is Journey Management?

What it is this approach about, why it is important, and: how to actually manage customer journeys?

Smaply Helpdesk

Make yourself familiar with Smaply and check out tips and tricks for the tool.

About us

Smaply is made by a small and agile team in Innsbruck, Austria. Learn more about our story.

● Blog

Learning, insights, case studies, and tools for customer experience design

● From our Blog

Journey prioritization: how to decide what to fix and actually get it done

The Complete Guide to Customer Journey Management

Customer journey orchestration: what it is, benefits, and tools

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