Learning cards: creating and analyzing journey maps
Are you new to journey mapping or do you want to introduce the approach to a new group? These learning cards will come in handy!
These cards are helpful reminders of the aspects to consider when looking at a journey map someone else created or if you're trying to express a journey map you've played a role in creating.
There are different categories or aspects and in some cases multiple cards for each category.
Use them as you like – print them, bring them to a workshop, keep them by your desk or share them with a friend.