Facilitating journey mapping workshops
A facilitator can help make workshops more efficient and enjoyable. This is a slide deck on facilitating journey mapping workshops.
It’s about the Why of facilitation and key concepts, and also goes through the most important topics to cover in a journey mapping workshop.
Finally, it includes exercises you can take or use during your own workshops.
This is the slide deck’s agenda:
04 Journey maps
If you want to continue to collaborate on your journey maps after the workshop, transfer your results to a digital environment and invite your team to contribute.