May 27, 2021
16 digital tools for people who want to understand and shape customer experience
Great software can be an enabler for helping organizations practice and integrate service design in their work. At Smaply we naturally value and use our own tools, however we also make use of a range of other tools that help us engage in the service design activities that need to be done within our organization. Great tools allow us to do work more efficiently, help us communicate better and bring order to our daily tasks.