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Service Design

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author

Writing for you

Birgit Bosio

Birgit has worked in the field of service design in the tourism sector for over 15 years. ► Check out her articles

Selected Articles

July 9, 2016

E-book: Case studies of applied research projects on mobile ethnography for tourism destinations

June 1, 2018

9 tips how to invite your customers to participate in a CX research study

February 18, 2016

Case study: researching experiences in tourism

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