Undo:

• Windows: Ctrl + Z
• Mac: Cmd + Z

Redo:

• Windows: Ctrl + Y
• Mac: Cmd + Y

Pointer: V

Hand tool: H

Card tool: C

Zoom in:

• Windows: +, =, Ctrl + =
• Mac: +, =

Zoom out:

• Windows: -, Ctrl + -
• Mac: -

Zoom to 100%: Ctrl + 0

Delete card: Backspace, Delete

Expand card: Right Arrow

Contract card: Left Arrow

Duplicate card: 

• Windows: Ctrl + D
• Mac: Cmd + D

Shortcuts for different card types:

Text card: T

Image card: I

Channel card: C

Emotion card: E

Stage card: S

Opportunity card: O

Pain point card: P

Solution card: N

Map link card: J

Hand mode: Spacebar

Exit current mode: Esc