Contact sales

We offer discounts for projects with an educational purpose (schools and universities) NGOs, and public services.

You can also get a discount if you agree on sharing insights to your project and collaborating on a case study that is relevant to the Smaply community.

Educational institutions: up to 100%
‍NGOs: up to 50%
Public services: up to 20%

The discounts are applicable to all plans.

For further information, please drop us a line at mail@smaply.com

Smaply has been one of the first dedicated journey mapping tools on the market, and since then has helped companies all over the world embed and scale service design within their organization. Smaply enables teams to structure experience insight data and create real journey map repositories.

Based in Austria, development is kept in house, ensuring we commit to the highest European data security standards (GDPR).

Smaply’s foundations are rooted in deep knowledge about service design. Founded by thought leaders of the service design approach: Marc Stickdorn, Jakob Schneider, and Klaus Schwarzenberger, who are also co-authors of the award-winning books ‘This is Service Design Thinking’ and ‘This is Service Design Doing’. This knowledge is passed onto Smaply customers in the form of custom trainings and learning resources.

After having influenced the field for many years, Smaply is proud to have collaborated with many fortune 500 companies.

The answer is simple: Much more secure than most corporate data centers. We use 256-bit SSL encryption at all times, officially certified by Symantec.
We and our data centers are certified according to ISO 27001:2022.

Learn more about Smaply's security and privacy policies.

We appreciate your engagement very much. Please let us know about your wishes and ideas at mail@smaply.com or provide us with feedback directly in-app using the button on the lower right.

If your feature request makes sense for Smaply's broader user base, we'll be happy to put it onto our roadmap.