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Upcoming: Ask Marc #12 – about service design workshops

February 18, 2021

In our next session, we’ll talk about service design workshops: how to run a successful service design workshop? What are the upsides and downsides of in-person workshops and digital workshops? And how to connect the two worlds together?

This series was initiated as a place for folks to learn more about service design and journey mapping software. Our co-founder and CEO Marc Stickdorn and the Smaply team share their experience on how to embed and scale service design in organizations. The sessions usually kick off with a short introduction to the focus topic to bring everybody to the same page, followed by user questions and deep discussions of best practice examples.

The next webinar takes place on

Thursday, 25 March 2021


Sign up for the next session!