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Ask Marc #14 – becoming a human-centered organization

November 17, 2021

In this webinar, we are going to talk about how to become a human-centered organization: What's the first step that you can take? What are challenges that you are likely to face? What are chances for first success moments? And who do you need to involve in the process?

The free webinar will take place on

09 December 2021

5 PM (CET)

This series was initiated as a place for you to learn more about service design and journey mapping software. Our co-founder Marc Stickdorn and the Smaply team share their experience on how to embed and scale service design in organizations. The sessions usually kick off with a short introduction to the focus topic to bring everybody to the same page, followed by your questions and deep discussions of best practice examples.

Check out the latest sessions or listen to them as podcasts on Spotify, iTunes and Google Podcasts.

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