Adding lanes or columns: Hover between two columns or lanes, and a blue line will appear, allowing you to add new elements.
Managing lanes or columns: click the three-dot menu to move or delete lanes and columns.
Features for lanes:
- Change background color
- Pin lane to the top of your journey map
- Move lanes, also via drag-and-drop
- Add a lane description
Lanes are of a specific type, such as text lanes, stage lanes, and more. Cards added to a lane will automatically have the same type as the lane. However, cards of any type can be placed into lanes of any type.
Lane type: Emotion chart
The Emotion chart, as the name suggests, is used to display the emotional journeys of either personas or non-personas. Emotions are represented as dots on a 5-point Likert scale ranging from -2 to +2. You can add as many emotional journeys to your chart as you like, allowing for detailed comparison.
Lane type: Grid
Use the Grid to build channels or tables of any kind. The Grid is made up of sub-lanes, also known as swim lanes, making it ideal for displaying channels. You can place cards of any type into the Grid, providing a flexible way to organize and visualize different aspects of your journey map.