Support

How can we help you?
Here are some resources for you to get the most
out of your journey maps.

Helpdesk
Smaply's Helpdesk
If you have questions or want to learn more about a specific feature, the Smaply helpdesk is your place to go.
Go to Helpdesk
Support
Other resources
PDF
Quick start guide
Short guide introducing personas, journey naps and stakeholder maps and how to create them with in Smaply.
Download guide
Blog
Bits by Smaply
On the Smaply blog you find our best news, from new learning materials to new features.
Read the blog
Digital toolkit
Learning toolkit
Cheat sheets, case studies and more for everybody wanting to get started with service design.
Get the toolkit
Training
Training by Smaply
See an overview of the types of training that we can offer.
Find out more
Article
Example journey maps
Here come some example journey maps that show how Smaply can be used in different industries.
Read the article
Sales deck
Convince your boss
Here comes a slide deck that makes pitching Smaply to your team or boss easier.
Get the slide deck
Youtube channel
Video tutorials
Our video tutorials on the Why, What and How of journey maps and other methods.
Visit channel
Slideshare
Presentations
Some of the presentations we used to introduce people to journey mapping with Smaply.
Visit Slideshare
Online shop
mr. THINKR
Paper templates, stickers and other tools and toys for your work.
Go to mrthinkr.com
Contact support
Looking for something else?
If you can’t find any resource that solves your issue, please contact our support team. We are happy to help!
Contact us
Contact us at mail@smaply.com