Understand how your stakeholders are connected to each other, analyze how they influence your product or service, and use the insights to optimize your ecosystem.
Illustrate what personas and stakeholders are connected, and how they influence each other.
Organize your stakeholders in three circles: Is the stakeholder essential, important, interesting? Which ones are local, national, international?
Use filters to analyze specific relations, e.g. only focus on information sharing connections or payment processes.
The Smaply stakeholder mapping software is a powerful tool to gain deep insights into how the ecosystem of your product or service is structured. Smaply offers fast preparation of high-resolution maps that you can use for workshops.
Decide what stakeholders you want to focus on. Create different maps for different products.
Connect stakeholders to journey maps and see how they influence the customer journey.
Add new stakeholders, move them around and link them easily by drag and drop.
Print your stakeholder map and use it during your next workshop.Print your stakeholder map and use it during your next workshop.