Join the team

We are an international team with diverse backgrounds
and skill sets, working together based on a shared vision and common sense of humor.

Office life
What is it like to work here?
More than Metrics is a young company in the field of service design. With our two software solutions and our online shop we help other companies to provide exceptional customer experience. We have customers in more than 60 countries and grow with a triple-digit number every year.
Open minded
We love diversity and are proud of our international team coming from all over the world.
Dynamic and responsible
A young company’s environment changes fast, but we’re able to keep up by taking responsibility for innovative projects.
Social
We cook and eat together, have after-work drinks and celebrate our success stories.
At eye level
We’re at eye level with our colleagues, founders and users and we’re here to help each other.
Work/life balance
Flexible working hours and home office make planning our life easy.
Central
Our office in the heart of Innsbruck is easy to access and close to a great variety of spare time activities.
Join our team
Open positions
Backend developer (f/m)
More than Metrics is a young company in the field of service design. With our software solutions (Smaply and ExperienceFellow) we help other companies to provide exceptional customer experience. We have B-2-B customers in more than 60 countries and grow with a triple-digit number each year. To strengthen our backend development team we are looking as of now for a backend and devops engineer.
Your tasks
  • You take care of our API-based software backend (Ruby on Rails)
  • You plan and implement new features and the according database structure
  • You help us build and maintain a robust continuous delivery process
  • You keep an eye on our server infrastructure and perform updates and security checks
  • You plan and conduct technical migrations
  • You take over standby-duties for server maintenance in case of outages/errors
  • You regularly review our API’s performance and take measures to speed it up
  • You closely collaborate with our frontend developers
Your strengths
  • You are fluent in any mature object oriented programming language (ideally Ruby)
  • You are confident with Linux server configuration and management
  • Knowledge about Kubernetes, Docker or CI servers is a plus
  • You are fluent in English
  • You are a self-organized team player and also take over tasks on personal initiative
Our offer
  • Minimum basic salary of at least 42.000 Euro p.a. (depending on your experience)
  • 38,5 hours/week with flexible work time and optional home office
  • A various set of tasks with growing responsibilities
  • A young, international and open-minded team at our base in Innsbruck, Austria – a beautiful city in the alps with perfect conditions for all kinds of outdoor activities
Interested?
Please send your application, including CV, letter of application and references, to mail@morethanmetrics.com
We’re looking forward to meeting you!
Frontend developer (f/m)
More than Metrics develops two software solutions to help other companies provide to analyze and innovate their customer experience with their service. We have b2b-customers in more than 90 countries and grow with a triple-digit number each year.
To strengthen our frontend development team we are looking as of now for a Frontend Developer (f/m).
Your tasks
  • You take care of frontend stack based on modern Javascript frameworks that communicates via a RESTful API with our backend.
  • You plan and implement new features in close cooperation with our development and design team.
  • You help us build and maintain a robust testing and continuous delivery process.
  • You experiment with new frameworks and technologies and plan the future of our frontend tech stack.
  • You review our frontend performance and take measures to speed it up.
Your strenghts
  • You are fluent in Backbone.js and Marionette, alternatively in any other major framework.
  • You are confident using HTML and CSS preprocessors and building fast web-based interfaces.
  • Profound knowledge about REST and API Design is a plus.
  • You are fluent in English.
  • You are a self-organized team player and also take over tasks on personal initiative.
Our offer
  • Minimum basic salary of at least 42.000 Euro p.a. (depending on your experience).
  • 38,5h work/week with flexible work time and optional home office.
  • A various set of tasks with growing responsibilities.
  • A young and international with flat hierarchies at our base in Innsbruck, Austria – a beautiful city in the alps with perfect conditions for all kinds of outdoor activities.
  • Weekly team lunch, free drinks and coffee and team events.
Interested?
Please send your application, including CV, letter of motivation and references, to mail@morethanmetrics.com
We’re looking forward to meeting you!
Sales Manager USA (f/m)
More than Metrics is a young company in the field of service design. With our software solutions (Smaply and ExperienceFellow) we help other companies to provide exceptional customer experience. We have B-2-B customers in more than 60 countries and grow with a triple-digit number each year. We are looking for a sales manager for the region of the USA.
Your tasks
  • After an initial training in Innsbruck (Austria) you move to the United States, help us setting up our first office there and increase sales in the country.
  • You analyze the market and identify new opportunities for growth.
  • You reach out to potential customers, give product demos and care for questions potential enterprise customers have.
  • You keep track of the sales pipeline and create monthly sales reports.
  • You work towards a clear sales goal.
  • You represent a sales strategy and processes that fit our company values, such as user-centricity, authenticity, and openness.
  • You closely collaborate with our sales/operations team in Innsbruck.
Your strenghts
  • You are experienced in B-2-B sales (min. 1-2 years).
  • Knowledge of Service Design, Design Thinking, and/or UX is a big plus.
  • You’re native in English with effective communication skills, verbal and written.
  • You’re highly self-organized and willing to take responsibility.
  • You have an empathic sales approach and understand the needs of potential customers.
Our offer
  • Minimum basic salary of at least 35.000 Euro p.a. plus sales commissions.
  • 38,5h work/week with flexible work time and optional home office.
  • Self-organized work environment.
  • A great challenge with high responsibilities.
Interested?
Please send your application, including CV, letter of application and references, to mail@morethanmetrics.com
We’re looking forward to meeting you!
Contact us at mail@smaply.com