Join the team

We are an international team with diverse backgrounds
and skill sets, working together based on a shared vision and common sense of humor.

Office life
What is it like to work here?
More than Metrics is a young company in the field of service design. With our two software solutions and our online shop we help other companies to provide exceptional customer experience. We have customers in more than 60 countries and grow with a triple-digit number every year.
Open minded
We love diversity and are proud of our international team coming from all over the world.
Dynamic and responsible
A young company’s environment changes fast, but we’re able to keep up by taking responsibility for innovative projects.
Social
We cook and eat together, have after-work drinks and celebrate our success stories.
At eye level
We’re at eye level with our colleagues, founders and users and we’re here to help each other.
Work/life balance
Flexible working hours and home office make planning our life easy.
Central
Our office in the heart of Innsbruck is easy to access and close to a great variety of spare time activities.
Join our team
Open positions
Backend developer (Vienna or Innsbruck)

More than Metrics is a young company in the field of service design. With our software solutions (Smaply and ExperienceFellow) we help other companies analyze and innovate their customer experience with their service. We have B-2-B customers in more than 60 countries and grow with a triple-digit number each year.

Join our international team of 20 diverse folks, and be part of our journey as our Backend Developer (Vienna or Innsbruck).

Your role in this journey
  • You take over our API-based software backend (Ruby on Rails)
  • You plan and implement new features and the according database structure
  • You build and maintain a robust continuous delivery process
  • You maintain and improve our server infrastructure and perform updates and security checks
  • You plan and conduct technical migrations
  • You take over standby duties for server maintenance in case of outages/errors
  • You regularly review our API’s performance and take measures to speed it up
  • You join forces with our frontend developers
Our tech stack
  • Google Cloud Platform, Amazon Web Services, Load Balancing, MySQL Cluster, Docker, Kubernetes, GNU/Linux, Bash, Ruby on Rails, …
Your strengths
  • You are fluent in any mature object oriented programming language (ideally Ruby)
  • You have practical experience in building and running software
  • You are confident with Linux server configuration and management
  • Knowledge about Kubernetes, Docker or CI servers is a plus
  • You are a self-organized team player and take over tasks on personal initiative
Your benefits on this journey
  • A salary of at least 42.000 Euro p.a. (depending on your experience)
  • 38,5 hours/week with flexible work time and optional home office
  • Diverse projects in a fast-growing business
  • Growing responsibilities and the freedom to develop your own ideas
  • A driven team achieving great things with a lot of fun
  • Support in your personal and professional development

Join us in our exceptional base in Innsbruck, Austria, the action capital of Europe or in Vienna, Austria, one of the highest life worth living cities. For more insights check out our team page.

Ready?
Drop us a line to mail@morethanmetrics.com and let’s have a chat.
We’re looking forward to meeting you!
Frontend developer (Vienna or Innsbruck)

More than Metrics is a fast growing company in the field of service design. We have two software solutions (Smaply and ExperienceFellow) which help other companies visualize, analyze and innovate the customer experience. We have B-2-B customers in more than 90 countries and grow with a triple-digit number each year.

Join our international team of 20 diverse folks and be part of our journey as our Frontend Developer (Vienna or Innsbruck) .

Your role on this journey
  • You take care of frontend stack based on modern Javascript frameworks that communicates via a RESTful API with our backend
  • You plan and implement new features in close cooperation with our development and design team
  • You build and maintain a robust testing and continuous delivery process
  • You review our frontend performance and take measures to speed it up
  • You experiment with new frameworks and technologies and plan the future of our frontend tech stack
  • Our tech stack: Backbone.js - Marionette - Coffee Script - Sass - Cypress - Skim - Git - Docker (we plan a transition to React and Webpack)
Your strengths
  • You are fluent in Backbone.js and Marionette, alternatively in any other major framework
  • You are confident using HTML and CSS preprocessors and building fast web-based interfaces
  • Profound knowledge about REST and API Design is a plus
  • You have at least two years of experience in working with JS
  • You are a self-organized team player and take over tasks on personal initiative
Your benefits on this journey
  • A salary of at least 42.000 Euro p.a. (depending on your experience)
  • 38,5 hours/week with flexible work time and optional home office
  • Diverse projects in a fast-growing business
  • Support in your personal and professional growth
  • Bringing in your expertise and producing new ideas is highly welcome
  • A driven team achieving great things with a lot of fun

Join us in our exceptional base in Innsbruck, Austria, the action capital of Europe or in Vienna, Austria, one of the highest life worth living cities.

Ready?
Drop us a line to mail@morethanmetrics.com and let’s have a chat.
For more insights check us out on https://www.smaply.com/about.html.
We’re looking forward to meeting you!
U.S. Operations Manager

More than Metrics is a fast growing company in the field of service design. We have two software solutions (Smaply and ExperienceFellow) which help other companies visualize, analyze and innovate the customer experience. We have B-2-B customers in more than 90 countries. In 2019, we are expanding our business to the West Coast of the United States and are looking for the founder of our new US subsidiary.

Within this tremendous opportunity you will help us settle in the US and build up our More than Metrics office and operations. You will be the representative for our North American customers and represent More than Metrics in the US service design, cx, ux and innovation community.

Do you want to be part of this journey? Then join us and grow with us as our new U.S. Operations Manager.

Your role on this journey
  • Build up our MTM US office and operations
  • Represent MTM at community and corporate events through keynotes, talks, workshops, and discussion rounds
  • Build up our US operations team (including sales, support, accounting, and training) in coordination with our European head office
  • Budgeting and financial planning
Your strengths
  • Experienced in service design / experience design / innovation (having already a reputation in the community is a plus)
  • Excellent management skills and an entrepreneurial mindset
  • Experienced leader who loves to coach and develop individuals
  • Experience in working globally or with colleagues in multiple locations and willingness to travel
  • Deep understanding of wide range of communication channels, tools and social platforms
  • Business fluent in English, other languages are a plus
Your benefits on this journey
  • Full-time position with a competitive salary
  • Attractive healthcare and paid time off benefits
  • Flexible working hours and remote work
  • Opportunity to develop a business and foster its success
  • A supportive, unique and international team with a great sense of humor
Ready?
Drop us a line to mail@morethanmetrics.com and let’s have a chat.
For more insights check us out on https://www.smaply.com/about.html.
We’re looking forward to meeting you!
Contact us at mail@smaply.com