Smaply's hottest features
We’re continuously collaborating with our users, research their needs and wishes and structure our roadmap based on their input. Here we present the outcome: our most recent releases for Smaply!
Want to learn more about upcoming featurses or want to share your requirements with us? Drop us a line to firstname.lastname@example.org, we’re happy to hear about your thoughts.
Experience innovation – online course
if you're new to service design / experience innovation and would like to understand the most important methods and tools, we got a new online course for you: in three hours, we guide you through the basics of personas, journey maps and stakeholder maps and provide you with some insights from practitioners.
Live sharing of personas
With this new feature you can send your team, boss or client a link to your persona so they can see a live version of it and follow eventual changes in real time.
Here is an example persona in live sharing mode
Smaply Capture helps you digitize pen and paper journey maps by taking a picture, letting powerful handwriting recognition read and translate it to digital and uploading it to Smaply. Here comes a short introduction how it works.
Emotional journey export
Create highly visual exports and use them to present your journey map to your team, client or other stakeholders. Also, use this export format if you want to print your journey map with a standard home printer.
New user role: creator
The creator allows you to differentiate between your collaborator’s roles with one more hierarchy level. Creators can work on all assigned projects and create new projects – hierarchically they are between members and managers.
Journey map link lane
The journey map link lane allows you to build a comprehensive journey map repository by connecting every step with related journey maps. You can use this lane to zoom into a detailed journey of a particular step or to show alternative journeys of different zoom levels, use cases, scenarios, contexts, etc.
Live data lane
You can now upgrade your journey maps by adding live data to it: connect your maps to Google Spreadsheets to automatically update them with relevant KPIs. This feature is especially relevant if you use journey maps as a customer-centric management tool for agile organizations.
Templates for journey maps
You can now start your journey maps by using a predefined template. For example, you can use a comparison journey map to analyze the experience of multiple personas on one map. Or, you can use a service blueprint template to connect customer interactions with backstage processes.
With the color picker you can select your company colors and use them to have your exports based on your own CD. The color picker is available for colors on journey maps, as well as the avatars of personas and stakeholders.
Persona editor 2.0
With the new Smaply persona editor, you can drag and drop different types of fields into the template, rename them, fill them and arrange them however you define and create your persona. Finally you can export your persona to a PDF document or a PowerPoint presentation in order to present them to your team or use them in a workshop.
PowerPoint export for personas
If you want to present your personas to your team or your client, a PowerPoint export might now be a great way to do so. Export the persona template and then customize the presentation with your preferred colors and layout.
Icons & pictograms
With the Smaply integration to the Noun Project we made it possible for users to add a great variety of icons and pictograms to their journey map storyboard.
On our changelog you find an even more detailed overview on all features and improvements we've launched in the last few months.
Want to check the features out?
Check out these and many more features on your own Smaply account – sign up now, it's 14 days free.